Frequently asked questions
For local deliveries by our trucks, we deliver Monday – Friday. Meals are made in the morning and are ready for delivery or pick up after 1PM. We try to get all meals delivered by 5PM. We can always call 15 minutes ahead of delivery if requested.
It is recommend that you either purchase a cooler bag for your meals OR have a cooler outside your door for us to drop in. Before your next deliver please leave both the bag and the ice pack out for us to exchange. Alternatively, you can leave your own cooler outside for us to utilize or make arrangements with us to leave in a garage refrigerator.
Yes, you can pick your order at our retail cafe at 771 Airport Pulling Road, or other drop off locations we have listed on our website. All meals are available for pick up or delivery after 2pm on day they are made.
Every meal is made from scratch, just like you would prepare in your own home, only in much larger volume by professional chefs. Our amazing team of chefs use all local ingredients, grass-fed meat and wild-caught seafood.
No, the meals come fully prepared and ready to heat. They are free of preservatives so they should be eaten or frozen upon receiving them. The containers can be used in the microwave only. For heating in oven you will need to transfer to a oven safe dish.